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Using our store
These terms apply when you browse Maison Nondon, create an account or place an order. By submitting an order, you confirm that the information you provide is accurate and that you are authorised to complete the purchase.
Shopping terms
These terms set clear expectations for shopping with Maison Nondon, with specific guidance for Cash on Delivery orders, delivery attempts, exchanges and product issues.
Last updated · 5 August 2026
These terms apply when you browse Maison Nondon, create an account or place an order. By submitting an order, you confirm that the information you provide is accurate and that you are authorised to complete the purchase.
Submitting checkout is a request to purchase. An automated page or message confirms receipt, not final acceptance. We may verify an order by phone or WhatsApp. The order is accepted when it is confirmed for dispatch. We may decline or cancel an order for unavailable stock, unverifiable details, suspected misuse or a clear pricing error, and will notify you where practical.
Delivery dates are estimates and may be affected by the destination, public holidays, weather, courier disruption or events outside our reasonable control. Risk of accidental loss passes to you or your authorised recipient when the parcel is delivered. Please check the recipient and contact details before confirming your order.
Request changes or cancellation before dispatch. We cannot guarantee a change after packing or courier handover. If delivery fails because the address or phone number is incorrect, the recipient is unavailable, or the parcel is refused without prior cancellation, reasonable re-delivery or return charges may apply.
Keep your account credentials secure and tell us promptly about suspected unauthorised use. You must not interfere with the site, submit false orders, misuse promotions, attempt unauthorised access or use our content for unlawful purposes.
The Maison Nondon name, branding, photography, copy, site design and other content are owned by or licensed to us. They may not be reproduced, modified or commercially used without written permission.
Nothing in these terms excludes rights or responsibilities that cannot legally be excluded. To the extent permitted, we are not responsible for indirect loss or disruption outside our reasonable control. These terms are governed by the laws of Bangladesh, and disputes should first be raised with our customer-care team so we can try to resolve them promptly.
Contact Maison Nondon at hello@maisonnondon.com or +880 1822-780066. We may update these terms from time to time; the version posted when your order is placed will apply to that order.